Relationships begin with trust and expectations. Listening to your needs. Educating you about your health or illness. Explaining treatment options in terms you can understand. Then providing you medical care; perhaps offering reassurance, writing a prescription, or performing surgery.
Having a great doctor is only part of building a beneficial relationship. You need to have access to your doctor, to obtain an appointment in a reasonable amount of time, to be seen promptly, and to be assisted by courteous staff. We even email normal test results to you and will personally call you to explain abnormal ones.
We strive to provide a consistently positive patient experience. After all we’ve built our reputation on this premise–Over 99% of our patient surveys reveal they would recommend us to friends & family. Read what patients are saying about us…
What patients are saying about us…
[Actual quotes from anonymous patient satisfaction surveys]
“My first wow was when I made my first phone call, the receptionist was very professional and when I told her my problem, she gave me an appointment for that same day. WOW!”
“Dr. Kramer has definitely made a difference with my life. He was very knowledgeable in his field and made it easy for me to make the decision to undergo LSH. He took his time to explain and answer all my questions and concerns. The office staff is always polite and friendly. It’s a breeze to make appointments. I have been recommending this office from the time I first visited and will continue to do so. Thank you!!!”
“Experience from my very first visit many years ago has always been an excellent and rewarding. Thanks for caring about me and my body. See you next year.”
“Wanted to share my experience and thank Dr Scott Kramer for being the kind of doctor we wish all our doctors would emulate. I was actually referred to Dr Kramer by my daughter who randomly chose him after her then current female gyn, didn’t want to listen to her problems. He took the time and discovered she has endometriosis, which her previous doctor told her she didn’t. Dr Kramer has worked with my daughter to help her manage this lifelong condition.”
“Dr Scott Kramer is a very competent and confident surgeon. I was recommended a hysterectomy due to very large fibroids that were causing me to be anemic. A couple of doctors I saw recommended an abdominal hysterectomy. Luckily I found him when researching minimally invasive procedures. I would recommend Dr Kramer to anyone looking for a great caring surgeon. You can certainly trust his knowledge and abilities.”
